Privacy Policy
Last updated: 23 September 2026
Standm BV ("Standm," "we," "us") operates the Standm app, which matches tennis fans for 1:1 and small group chats. We are the data controller.
Controller: Standm BV, Herengracht 551, 1017 BW Amsterdam, Netherlands · Contact: privacy@standm.app
Information we collect
You provide:
- Account: email address, username/display name, avatar or profile photo.
- Fan profile (questionnaire): sports, leagues, favourite players/teams, fandom intensity, conversation style, age range, and time zone — used for matching.
- Content: messages in DMs and group chats, photos/images, voice messages, and stickers you create.
- How you heard about Standm (optional) — your answer to the in-app question, used to understand where new users come from.
Collected automatically:
- Identifiers: a user ID and a device push token.
- Usage data: app interactions and feature usage (analytics).
- Diagnostics: crash and performance data.
- Activity: "last active" timestamps for presence (subject to your privacy settings).
We do not collect precise location, financial, or health data, and we do not track you across other apps or for advertising.
How we use it (GDPR legal bases)
- Provide the service — matching, chat, profiles (performance of a contract).
- Safety & moderation — automated screening of messages and images for harmful content (legitimate interests).
- Notifications — push alerts (consent, where required).
- Improve the app — analytics and diagnostics (legitimate interests).
- AI features — conversation prompts, translation, sticker creation (performance of a contract / legitimate interests).
- Contacting you — we email you about unread messages, your account, and updates to Standm, and occasionally a personal note from the founder (legitimate interests). You can stop these any time from the link in the email, in Settings, or by emailing privacy@standm.app.
Service providers (sub-processors)
We share data only with providers processing it on our behalf:
- Supabase — database, storage, authentication.
- PostHog — product analytics.
- Sentry — crash/error diagnostics.
- Expo — push notification delivery.
- OpenAI — content moderation (messages and images screened for safety).
- Anthropic — AI features (e.g., translation, conversation prompts).
- Replicate — sticker image generation from photos you choose.
- Giphy — GIF/sticker search.
- Resend — sending our emails (e.g., unread-message notices).
- Apple, Google — app distribution and push delivery.
We do not sell your personal data.
International transfers
Some providers are located outside the EEA (e.g., the US). Where data is transferred, we rely on appropriate safeguards such as Standard Contractual Clauses.
Retention
We keep your data while your account is active. When you delete your account, we remove your personal data from our active systems; residual backup copies are deleted on a rolling basis within 30 days. We may retain limited records where required by law or to prevent abuse.
Your rights
Under the GDPR you can access, correct, delete, restrict, object to, and port your data, and withdraw consent. Delete your account in-app (Settings → Delete Account) or at standm.app/delete-account. For other requests, email privacy@standm.app. You may also complain to the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
Age
You must be at least 16 to use Standm. If you are under 18, we don't send you marketing or founder emails. We do not knowingly collect data from anyone under 16, and accounts we identify as belonging to someone under 16 are removed. See our Child Safety Standards.
Changes
We may update this policy. Changes take effect when we post them here with a new date, so check back from time to time.
Contact: privacy@standm.app